MATCHING CLIENT EXPECTATIONS

My mentor, Marcus Bird from the Wellness Leadership Academy taught me the difference between perceived reality and actual reality…there’s a big difference!

This got me reflecting on my practice both with Chiropractic patients and my wellness practice clients.

Hi, this is Dr. Andrew, Founder of the Million Dollar Wellness Practice and Cranbourne Family Chiropractic and Wellness Ctr.

My ‘Ah-ha’ moment went something like this. When we’re in a low vibration state (fear, scarcity, lack, anger, frustration, confusion…) we step away from our innate ‘power’, you know, you’re authentic awesome-ness. Our perceived reality then takes hold. We’re not good enough, our clients won’t want to follow thru with their care or take us up on our recommendations. They’ll feel rushed during the consultation and start focusing on time spent in the room. This then creates a downward spiral where we get stuck in a loop, attracting more of the same.

Super frustrating!

On the other hand, when we’re in a higher vibration state, this is where manifestation lives. Abundance, love, gratitude, flow, ease etc. This gives actual reality a chance to show up, where our clients love us, love what we do, pay, stay and refer more clients just like them… In this space, we connect with our clients both physically and energetically and in this space, time has a very different meaning. Time is slow in low vibration fields and potentially non-existent as we elevate our vibration. So, when you’re in flow, you’re in alignment and operating at a higher vibration, and this is when you’re magic can be communicated almost instantaneously.

Time is no longer a predominant factor other than reception needing this structure to make appointments. Your clients no longer focus on how long they are with you and you are able to do what you do in a fraction of the time with way more potency.

In fact, the longer you spend with a client often times, you end up diluting your potency and this can be counter-productive.

Whenever we have had a client complain in particular about time spent in the room (a rare occurrence) usually the practitioner has in fact spent more time than usual.

So, do what you need to do to elevate your vibration: Meditate, do yoga, listen to music, watch a TED talk, subscribe to something awesome like DAVID WOLFE or GAIA, get in touch with nature.

Less really is more. Connect with your clients, and I mean ‘truly and authentically’ connect. Spread your magic across a wider schedule of appointments. Your clients need to time to assimilate and integrate your magic, give them time between visits. Don’t push to get more done in one session, this is not only over-whelming, it’s neurologically and energetically over-load and will push your clients away.

This applies to all modalities in my view. Take the pressure off both you and your client and move into flow. And know that if you’re in flow, in a high vibration state you’re clients expectations will no longer be focused on time but rather on you, themselves and the magic.

About the Author:

Dr. Andrew Arnold (Chiropractor) is the ‘Practice Leverage Expert’; Principal Chiropractor and owner, Cranbourne Family Chiropractic and Wellness Centre; Business Consultant; Founder, Million Dollar Wellness Practice. Andrew is married to Dr. Linda Wilson, the Stress Specialist and has two children, Isaac and Bella. He lives in Melbourne, Australia.

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